FREE Agares Auto-Attendant for Skype!
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Agares Auto-Attendant automatically answers your Skype phone calls, playing pre-recorded messages that the caller can navigate through using their touchtone phone. Using Agares Auto-Attendant means you can now present a very professional image to your customers each and every phone call. Here’s an example scenario. Lets say you have callers who constantly ask about your specials, your location, and your hours of business. With Agares Auto-Attendant, you can save yourself the time of repeating these common questions. Instead, callers will hear something like
“Thanks for calling Tony’s Sub Sandwiches. Press 1 to hear our specials, press 2 to get directions, press 3 to hear our hours, or press 4 to talk with one of our staff during business hours.”
As you can see in this example, this keeps you and your employees off the phone unless its necessary, so you can focus on your actual work. This doesn’t just apply to sub sandwich shops, as every business will benefit from the time saved, including book stores, web design agencies, consultants, call centers, home based businesses, private offices, or any other activity where time equals money. So what are you waiting for, download Agares Auto-Attendant today!
So you’ve downloaded Agares Auto-Attendant, now what? You’ve probably got a lot of questions, such as where do I start, how do I set it up, and is this thing going to be a pain in my butt? Relax, we’ve got you covered and can get you up and running in only a few minutes.
Setting Your Goals
The first step in effectively using Agares Auto Attendant for your business, is figuring out exactly what you want the end result to be. Ask yourself, “what do I hope to achieve by using this software.” For example, are you looking to pre-screen calls to eliminate repetitive, time wasting inquiries such as “what are your business hours,” or “where are you located?” If so, then you’re looking at creating an auto attendant menu that will ask things such as:
“Press 1 to hear our store hours.”
“Press 2 to receive directions to our main office.”
Different types of businesses will have different needs. For example, a business with many extensions may wish to use Agares Auto Attendant as a central phone number that simply transfers to different departments. Other businesses may use it to segregate customers from clients, pre-screen individuals, conduct surveys, or for after hours messages. Heck, you can use Agares Auto Attendant for all these tasks and more. The bottom line is that your bottom line will increase when you use an auto attendant to automate all these time wasting tasks.
Once you’ve figured out what you want Agares Auto Attendant to do for your business, all that’s left to do is create a “menu script” which performs those tasks, and the last step which is to flip the switch and turn Agares Auto Attendant “on.”
Step 2: Creating Your Menu Script
Checkout this tutorial which covers menu creation in depth:
